The Clouds Apartment

The bed was like sleeping in a cloud. Really the best bed & duvet & pillows I’ve felt in a long time! I really had the best deepest sleeps at this hotel. I love the laundry it was just next door. The metro is directly downstairs next to the hotel - you jump on the metro & can go anywhere. It felt amazing coming back because as soon as you get off at the stop you just go upstairs & your room is there. I really loved the week here - the cleaning ladies were very nice. They make sure to come in every morning even when I didn’t need them to & insisted I take the fresh towels. The guys at the swimming pool were really nice in helping me get the trial 14 days for the pool so I could use it. It was €20 extra but I love swimming each evening & it’s open until 10pm - was a perfect end to the day.

The room I was given was great regarding hygiene, location, easy access to the metro, mall, services, and the small private gym. The venue from the main entrance was full of artwork displayed on the walls. This cute set of bunnies with Easter egg lights displayed in the reception area caught my attention. My daughter got a photo together with the bunnies. I had a job interview that day and traveled from Dongguan - a 75 km drive in the heat of 32 degrees Celcius. My daughter was exhausted from traveling in the heat and getting stuck in traffic for three hours. It was a quite stressful day for us, but this hotel made our day. The staff members were so sweet and accommodating. They let us check out late at 2 pm the next day to allow us to explore the hotel amenities. I was able to use the small-clean-intimate gym. They had complementary bottled fresh water and a clean towel near the gym entrance which was super convenient. Thus, I want to say, "Thank you, Grade Hotel! You guys are amazing!"

The room was excellent, the location was perfect for the area (Connected to a metro station) and the staff was super professional.

Location is good, very comfortable bed.

Their atmosphere is quite different with others. It will let you relax easily as going into the room. They also provide the laundry room to clean the clothes. I like that service.